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FAQ

  • A. ISO/TS - Documentation:


     

    • A1. What is the IRIS Certification™ system rev.03?

      The ISO/TS 22163:2017 is owned by ISO. It contains the requirements of the ISO 9001:2015 Standard and the supplemental rail-specific requirements. The IRIS Certification™ rules:2017 are owned by UNIFE and contain all the relevant rules relating to assessment methodology and the certification process.



    • A2. When will the ISO/TS be published?

      Since May 24th, 2017, the ISO/TS 22163:2017 is officially published by ISO.



    • A3. How can the ISO/TS be accessible for all stakeholders (companies, certification bodies, auditors, …)?

      The ISO/TS 22163:2017 is available for purchase on the ISO website in English and French language (https://www.iso.org/standard/72712.html). It will be also available by the known distributors, as listed in the IRIS Certification™ portal (www.iris-rail.org).



    • A4. When and how can the IRIS Certification® Conformity assessment:2020 be acquired?

      The IRIS Certification® Conformity assessment:2020 can be acquired through the IRIS Certification® Portal here.

      It is now available in English and only in electronic format from UNIFE (IMC) and below addresses. You can purchase this publication from us, as illustrated below depending what type of user credentials you have:

      IRIS Portal Account Registrations

      If you want to become an IRIS Member, please navigate to the IRIS Portal application page here.

      There are two types of registrations:

      Defined Registration (395€):

      • A one-time registration fee for the IRIS Portal.
      • 1 IRIS Certification® Conformity assessment:2020 publication (discounted price).

      Advanced Registration (1095€):

      • A one-time registration fee for the IRIS Portal.
      • 1 Audit-tool license (discounted price).
      • 1 IRIS Certification® Conformity assessment:2020 publication (discounted price).

      IRIS Portal Account holders:

      The IRIS Certification® Conformity assessment:2020 publication price for IRIS portal account holders is 90€ (discounted price).

      Please follow the respective steps to purchase the publication:

      1). Log into your IRIS Portal Account

      2). Ensure that the contact information of your company/site is correct under edit master data.

      3). Go to the IRIS Portal Shop for the IRIS Certification® Conformity assessment:2020, scroll to the bottom of the page and select how many rules you want to purchase. Illustration below:

      4). Then follow the normal order process and choose your payment preference.

      5). We will provide you with the publication once the payment has been received. Please, be aware that the document will be delivered under the name of the account’s administrator.

      6) In case you want to purchase more than one document, or the document’s owner will be different from the account’s administrator, please follow the Non- registered accounts / Public instructions and send an email to distribution@iris-rail.org with the requested data.
      Non-registered accounts / Public:

      The IRIS Certification® Conformity assessment:2020 publication price for IRIS the public is 98€.

      Please send an email to: distribution@iris-rail.org with the subject: IRIS Certification® Conformity assessment:2020 including a filled-in Purchase Form that can be found here. There should be one purchase form per item you want to purchase.

      Network licenses:

      If you are interested in purchasing a network license or want any further information on the subject, please send an email to: distribution@iris-rail.org.

      The IRIS Certification® Conformity assessment:2020 publication can also be found at the below addresses:

      AFNOR BOUTIQUE: https://www.boutique.afnor.org/normes-IRIS

      BEUTH VERLAG: www.beuth.de/de/technische-regel/iris-certification-tm-rules-revision-03/274634037

      STANDARTINFORM: www.standards.ru/catalog/unife.aspx

      The ISO/TS 22163:2017 can still be bought from any other National Standard Body / ISO distributors.



    • A5. Will translations be available?

      Translations of the IRIS Certification™ rules are managed by UNIFE’s IRIS Management Centre and will be made available at the earliest feasible date, exclusively in the translated languages of ISO/TS 22163:2017.
      Interested stakeholders may purchase the ISO/TS 22163:2017 and the IRIS Certification™ rules:2017 from the IRIS distributor listed in the IRIS Portal (www.iris-rail.org) in all currently available languages.



  • B. Transition phase / Certification Process:


     

  • C. Registration on the IRIS Portal


     

    • C1. I have lost or forgotten my password to enter the IRIS Portal, what can I do?

      1- Go to the IRIS Portal, click Login, then "forgotten your password".
      2- Enter the email address.
      3- the IRIS Portal is sending a new password to the email address
       



    • C2. How to register on the IRIS Portal?

      The registration on the IRIS Portal shall be done by the company and is the first step for starting the IRIS certification process. Once registered, the company shall regularly review the registration information and keep it updated.

      The company shall consider that the information given in the registration is:
      - used to produce all IRIS official documentation, including the IRIS report and IRIS certificate;
      - displayed in the public area of the IRIS Portal, once the IRIS certification is achieved.

      To register on the IRIS Portal, the company shall visit this page and fill up the requested information.
       



    • C3. What information is needed during the registration phase?


      1- COMPANY INFORMATION
      Company / Legal Form of Company:
      Street and No:  
      ZIP Code  / City:
      Country:
      Phone:  
      Fax:  
      VAT Identification Number:
      DUNS Number:
      Internet website:  
      Total number of employees in the location:
      Number of employees who are dealing specifically with the railway business within the location:
      Number of employees who are dealing specifically with the railway business within remote location(s)
      Number of employees who are dealing specifically with the railway business within site extension(s):

      2- CONTACT PERSON (SUPERVISOR) INFORMATION
      Form of Address:
      Title:  
      First Name:
      Last Name:
      Email Address (User name):
      Phone:  
      Fax:  
      Language:

      3- EXISTING CERTIFICATIONS INFORMATION
      Company already certified for:
      ISO 9001:2008:  
      ISO/TS 16949:2009:  
      AS 9100:

      4- CERTIFICATION BODY INFORMATION
      Choose the Certification Body to be linked with your company for auditing activity.
      If you already know which is the Certification Body you would like to be connected to, please choose it in the list:



    • C4. What does IRIS mean with "total number of employees in the location"?


      The total number of employees in the location means the total number of people in headcount related to ALL businesses, plus:
      - temporary staff;
      - subcontracted staff;



    • C5. What does IRIS mean with "Number of employees who are dealing specifically with the railway business within the location"?


      The total number of employees who are dealing specifically with the railway business within the location means the total number of people in headcount related to the RAIL business, plus:
      - temporary staff;
      - subcontracted staff;



    • C6. What does IRIS mean with "Number of employees who are dealing specifically with the railway business within remote location(s)"?


      The total number of employees who are dealing specifically with the railway business within remote location(s) means the total number of people in headcount within the remote location(s) related to the RAIL business, plus:
      - temporary staff;
      - subcontracted staff.



    • C7. What does IRIS mean with "Number of employees who are dealing specifically with the railway business within the site extension(s)"?


      The total number of employees who are dealing specifically with the railway business within site extension(s) means the total number of people in headcount within the site extension(s) related to the RAIL business, plus:
      - temporary staff;
      - subcontracted staff.



    • C8. VAT number, what is it?

      A common VAT system is compulsory for member states of the European Union.
      The EU VAT system is imposed by a series of European Union directives, the most important of which is the Sixth VAT Directive (Directive 77/388/EC).
      Nevertheless, some member states have negotiated VAT exemption or variable rates for regions or territories. The Canary Islands, Ceuta and Melilla (Spain), Gibraltar (UK) and Åland Islands (Finland) are outside the scope of the EU system of VAT, while the Autonomous regions of Portugal (Azores and Madeira) are allowed to levy rates lower than Mainland Portugal.

      Under the EU system of VAT, where a person carrying on an economic activity supplies goods and services to another person, and the value of the supplies passes financial limits, the supplier is required to register with the local taxation authorities and
      charge its customers, and account to the local taxation authority for, VAT (although the price may be inclusive of VAT, so VAT is included as part of the agreed price, or exclusive of VAT, so VAT is payable in addition to the agreed price).

      VAT that is charged by a business and paid by its customers is known as output VAT (that is, VAT on its output supplies). VAT that is paid by a business to other
      businesses on the supplies that it receives is known as input VAT (that is, VAT
      on its input supplies). A business is generally able to recover input VAT to the
      extent that the input VAT is attributable to (that is, used to make) its taxable
      outputs. Input VAT is recovered by setting it against the output VAT for which the
      business is required to account to the government, or, if there is an excess,
      by claiming a repayment from the government.

      Different rates of VAT apply in different EU member states.
      The minimum standard rate of VAT throughout the EU is 15%, although reduced rates of VAT,
      as low as 5%, are applied in various states on various sorts of supply (for example,
      domestic fuel and power in the UK). The maximum rate in the EU is 25%.

      To find out more please go to: ec.europa.eu/taxation_customs/vies/faqvies.do
       



    • C9. DUNS number, what is it?

      DUNS Number = Dun & Bradstreet Number
      is a unique nine-digit sequence recognized as the universal standard for identifying and keeping track of over 92 million businesses worldwide:

      • it enhances the credibility of your business in the marketplace 
      • it enables potential customers, suppliers and lenders to easily identify and learn about your company

      for more information about DUNS number please visit the website: www.dnb.com/get-a-duns-number.html

       



  • D. Preparing for IRIS


  • E. IRIS in general


    • E1. Which companies can apply for an IRIS Certificate?

      IRIS is only applicable to Rolling Stock and Signalling companies having manufacturing and/or design and/or maintenance activities.
       



    • E2. How is the independency of the IRIS scheme guaranteed?

      The IRIS scheme is under UNIFE supervision and control. The IRIS Management Centre is responsible for the respect of the rules.  For instance, the evaluation process is conducted by independent auditors, coming from IRIS approved certification bodies.
       



    • E3. How is IRIS managed as a global scheme?

      Operators are members of the IRIS Advisory Board. The objectives of the IRIS Advisory Board are:

      -  to cooperate with UNIFE Members and to involve operators in the IRIS scheme;
      -  to work together to establish the IRIS Standard in the Rail Sector as the main recognized and accepted global system for the evaluation of Business Management Systems (standardization of general requirements)
      -  to work together in order to improve product quality & supply chain efficiency.



    • E4. Are there any legal concerns (closed market)?

      All untitrust issues and market competition issues have been considered during the development phase of the IRIS initiative.
       



    • E5. Will the IRIS Standard become an ISO, EN standard?

      IRIS General Manager is member of the ISO CASCO STAR group which has a consultative mandate within the industrial sector specific standards.
      A common agreement exists between ISO and CEN not to develop standards on the same topics. Currently no decision has been taken in this respect.

       

      Since 2015, IRIS is preparing it's future evolution. The goal is to become an ISO standard by 2018 latest. All related steps and actions are undertaken currently.



    • E6. Will the TSIs (Technical Specification for Interoperability) consider/refer to IRIS in their requirements?

      The last revision of the quality Modules of Chapter 6 (2009) requires the acceptance by the NoBos of all certified quality management systems.



    • E7. What is the difference between Outsourcing and transfer of processes?

      ISO 9001 uses very frequently the term outsourcing, especially
      in the clause 4.1, and this meaning is not appropriate in respect
      to the rail sector.

      Within the ISO 9001 framework, it can be understood as purchasing,
      sub-contracting, transfer, procuring,… each having different ways
      of implementation within an organization.

      Within the IRIS requirements, we prefer using terms which are
      clearly linked to the rail understanding. 

      For this reason, TRANSFER (as defined in the Annex 5 of the IRIS
      Standard Rev02) is meant for processes where the ownership
      (responsibility) is handed over to another internal or external
      entity.

      A typical example is transfer of the painting process (temporarily
      of definitely):

      The aim is to keep all process parameters in order to ensure the
      same results (products, times, tools,…), only the manpower changes
      and need to be trained. As a difference for a purchased painting process,
      the supplier would have the choice of the painting products, tools, ….
      but shall anyhow achieve the same requirements in terms of gloss,
      thickness,….. Therefore he needs to validate the new parameters of
      his process to ensure the capability of his new process compared to
      the previous one done in another location. 



    • E8. WHAT ARE THE RULES ABOUT MULTI SITE CERTIFICATION WITHIN THE IRIS SCHEME ?

      The IRIS certification Process follows a single site certification approach, therefore a multi site certification approach does not apply for the IRIS certification process, regarding:


      -    remote functions, refer to IRIS standard chapter 1 clause 4.3.
      -    site extension, refer to advisory 04 rev2 issued on 1rst, July 2010
      -    definition of “site”, refer to Annex 5 of the standard.
       



  • F. IRIS and operators 


    • F1. Are Operators involved in IRIS?

      Operators are members of the IRIS Advisory Board. The objectives of the IRIS Advisory Board are to:

      -  cooperate with UNIFE Members and to involve operators in the IRIS scheme;
      -  work together to establish the IRIS Standard in the Rail Sector as the main recognized and     accepted global system for the evaluation of Business Management Systems (standardization of general requirements)
      -  work together in order to improve product quality & supply chain efficiency.



    • F2. Does IRIS include Operators Requirements?

      Operator representatives have been involved in the IRIS Joint Working Group where their requirements have been identified and included in the IRIS Rev. 02.
       



  • G. IRIS and auditors / certification bodies


    • G1. Will "notified bodies" automatically be IRIS approved or do they need to go to the IRIS approval process as well?

      All 3rd party organizations, which will conducted IRIS audits need to follow the IRIS approval process with the pre-condition to be ISO 9001 accredited.
      "Notified bodies" => product certification
      "certification bodies" => process certification



    • G2. How to become an IRIS Auditor?

      To become an IRIS auditor, one shall be an ISO 9001 third party qualified auditor and active for the CB who is presenting the candidature to the IMC.

      The Auditor Approval Form (available through the CB) shall be filled by the candidate, validated by CB and submitted to IMC.

      Main features requested to the candidate are:

      •    Compliance with ISO 19011,
      •    Qualified for ISO 9001 for the CB who is presenting the candidature,
      •    Auditing Experience (min. 4 certification audits or 20 audit days for ISO 9001 within the last 4 years), and
      •    3 years work experience in the Rail Sector or similar industry (automotive, aerospace etc.) during the last 10 years, and
      •    English language knowledge.

      IMC reviews and validates admission for training course.

      IRIS process scope will be assigned to the auditor by IMC after positive result of the written and oral examination and will be based on the knowledge of the IRIS scopes of certification (1st level) listed in Annex 1 of the IRIS booklet.

      IRIS auditor status is valid for three years and subjected to the positive result of the YCS (Yearly Case Study).

      Extension for 3 more years is subjected to the positive result of the RCS (Renewal Case Study).



    • G3. What are the requirements to become an IRIS approved Certification Body?


      The following table summarizes the requirements a Certification Body shall fulfill in order to apply for the IRIS approval of the IRIS Group.
      classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui>
      In case of interest, please contact IMC to request the Framework Agreement template.
       

       

       Art.

       

       

      Items

       

      information required

       

      documents required

             
       

      2



       

      Accreditation with ISO/IEC 17021 at least three years prior to submitting an application for an International Railway Industry Standard (IRIS) approval.

         

      X


       

      2

       

       At least 10000 ISO 9001 certificates and 100 certificates with railway branch specific scope

       

      X


       




       

      2





       

      Global presence: as a minimum a representation of experienced auditors with an adequate cultural and linguistic background shall be required in the following continents:

       

      •  Europe: 7 Countries
      • America: 2 Countries
      • Asia-Pacific: Countries

       





       

       

       




       


       
      X



       


      2


       

      Global IRIS business case   X
       

       

      2



       

      Geographical area business plan

         

      X

       

       

      2



       

       

      Internally validated targets in terms of forecasted IRIS certificates for the three next years.

       

       

      X

       

       

      2



       

       

      Plan to cover all the IRIS scopes by auditors

       




       
       

      X


       
       

      2



       

      Capability and experience in the Railway sector: at least one member of the CB

       



    • G4. How much notice time shall be used by Certification Bodies to present a waiver request to the IRIS Management Centre?

       

      Any waiver request shall be sent to the IRIS Management Centre at least 90 days before the date the waiver refers to.